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  • Best prices in the industry — without compromising on quality
  • Batch-specific certificates of analysis on every lot
  • Free shipping on Canadian orders over CA$200
  • Priced in Canadian dollars — the figure on the tile is the figure charged
  • Same-day dispatch from within Canada — 2–5 business days nationwide

Support

Contact us

Everything reaches [email protected] and is answered by someone who can read a chromatogram, within one business day. Use the form, or pick the closest heading below and the email opens with a subject and the fields we will need.

Send us a message

Include the order number or lot number if there is one — it is what lets the first reply answer the question.

We answer what is in the vial and what the literature reports. We do not provide dosing, protocols or administration guidance by email.

Or email the right inbox directly

Each link opens your mail client with the subject set and the fields we will need already in the body.

  • An existing order

    Tracking, delivery, a change of address before dispatch, or anything that has gone wrong with a parcel.

    Include

    • The order number
    • The shipping postal code
    Email about this →
  • A certificate of analysis

    The certificate for a lot you have received, or a sample certificate if you are evaluating us before ordering.

    Include

    • The lot number printed on the vial
    • The compound name and fill
    Email about this →
  • A compound question

    Specification, molecular data, storage, availability or restock timing. We answer what is in the vial and what the literature reports.

    Include

    • The compound and fill you are asking about
    Email about this →
  • Bulk or institutional

    Volume pricing, repeat supply, purchase orders and institutional billing.

    Include

    • The compounds and approximate quantities
    • Whether a purchase order or invoicing is required
    Email about this →

Ships from

British Columbia, Canada

Response time

Within one business day

We do not provide dosing guidance, administration instructions, protocols or anything that could be read as medical advice — not on this site and not by email. Questions about what a compound is, what a lot assayed at, or what the literature reports are answered in full. See the research disclaimer for why.